Innovative Hosted or on-premise solution to offer guest services, advertising, and room control functions for 5 star and boutique hotels

Ringwood, Hampshire, UK, 9th August 2010 - TigerTMS, a leading provider of Hospitality Voice and Data Integration, today launched the first application for the Apple iPad designed specifically for the hotel and hospitality sector which offers a range of innovative guest services and room control functions. The TigerTMS iPGS (Personal Guest Services) software is available as either an on-premise installation, hosted service or as a download via the Apple store and is fully integrated with major front-of-house systems including Fidelio, PAR Springer Miller and Brilliant.

We are already in discussion with a well-known 5 star hotel in London and several international chains have units under evaluation at the moment, explains Simon M. Udell, Managing Director for TigerTMS Ltd., The software is not just a gimmick as it allows hotels to differentiate its offering and has practical advantages such as removing the need to keep updating guest directories and to help make visitors aware of special offers, events or new services available within each hotel.

For multi-site hotel chains, the application is location aware and will re-configure itself and deliver services based on the facilities available at each hotel. These can range from simple information services such as local maps, weather and events though to traditional room services such as ordering meals, checking out and even receiving voicemail.

iPGS can be delivered as a completely managed service, with information pushed from our hosted servers directly to each device, explains Udell, This allows a hotel to quickly deploy devices and not have to worry about integration with front office applications, management of application servers or updates for the device.

iPGS is supplied with an accompanying Management Application which allows guest services to be extensively customised and supports English, French, German, Spanish, Italian and Mandarin Chinese, The flexibility of the management interface allows additional languages to be created and uploaded depending on the preference of the guest at check-in, explains Udell.

Still images and full motion video advertising for both hotel services and local businesses is easily pushed to the device. For corporate events taking place at a hotel, the device can automatically upload delegate information including agendas, keynote speeches and promotional material. With the exceptional battery life of the iPAD, touchscreen and icon driven interface guests can quickly access information without any user training and built-in services such as web browsing and email are all still available. Udell adds.

The XML based software has interfaces for leading room control systems found in upscale hotels to control lights, air conditioning and pay-per-view events.

The prototype iPGS concept was showcased at the recent HITECH 2010 Hospitality Technology Show in Orlando, Florida at the end of June and is the first application designed specifically for the hotel and hospitality sector, We already have a generic HTML based version which will work on any device with a browser, and we are now working on specific versions for both Android and Symbian operating systems which will share common functionality to allow hotels to deploy mobile solutions for a range of devices.

The iPGS will be available for less than £3.50 per month as a hosted service based on a hotel with 200 units and will also be available as a direct download from the Apple store with pricing to be confirmed. The download version allows guests who already own an iPad to walk into any hotel running our service and have the application instantly provide them with general services prior to check in and enhanced services after they have checked in.

iPGS will be available through TigerTMS Partners from mid August and a demonstration of the application can be viewed by going to: http://www.tigertms.com/tiger-xml-guest-services and selecting the demo.

About TigerTMS
TigerTMS Ltd is based in the UK with regional offices covering Europe, Middle East, Africa, North and South America, and is a leading supplier of voice, data and guest services integration into the hospitality market. Over the last 30 years TigerTMS has carried out more than 6000 installations in over 70 countries worldwide. Products and solutions include: Telephone control and billing, Guest Voice mail, High Speed Internet Access along with Guest content and Services Delivery.

Acquisition extends geographic reach, strengthens portfolio and adds over 1700 customers in 84 countries to Tiger Communications Global Hospitality Division

Ringwood, Hampshire, UK, 21st July 2009 - Tiger Communications, a leading provider of Call Management Solutions, has acquired Telephone Management Systems Ltd (TMS) to create the worlds leading provider of Communications Management solutions for the hospitality industry. The acquisition will enable Tiger to harmonise products and platforms supplied by both companies and create a stronger global presence for the supply and support of major international customers.

“This acquisition gives Tiger Communications access to an extensive customer base of leading hotels across the globe,” comments Simon M. Udell, Global Hospitality Solutions Director for Tiger Communications plc, “There is a good fit between both companies and together we can now offer a complete solution to hoteliers including call management, high speed internet access, voice services, cost management and In-Room Infotainment.”

Tiger acquired 52% of the shares of TMS after reaching agreement with the existing shareholder Gold Coast Nominees. Since it launched in 1986, TMS has grown substantially both organically and through merger becoming a highly respected provider of technology solutions to the hospitality Industry. From offices in the UK, Germany and Dubai, TMS supports over 1700 customers in 84 countries including Hilton Hotels, Four Seasons Hotels and Resorts, and The Ritz London.

Steve Wanklyn, Managing Director for TMS added, “This agreement is in the best interest of our customers, partners, staff, both of our companies and provides Tiger Communications with a wealth of technical assets and expertise that will reinforce its position as the leading international supplier to the Hospitality and Enterprise markets.”

About Tiger Communications

Incorporated in 1979, Tiger Communications is a market leader in the provision of Call Management Solutions. Our customer base spans many types of organisation, including hotels, universities, councils, solicitors, financial institutions and major manufacturers, all with differing objectives and system requirements. Tiger Communications is based in the United Kingdom, and has offices Belgium, Dubai, Mexico and Portugal.

The marketplace today dictates the necessity for integration and open system architecture, a philosophy that Tiger has continually adhered to in the development of our product range. First-class product service & support is key to the future of any company today and Tiger Communications, acknowledging this fact, operates UK-wide engineering support including 24 hour, 365 day cover. Global support is provided through localised in-country partnerships and regional offices. Tiger Communications has established long-term strategic partnerships with major PBX manufacturers and dealers of networks and, through advertising & market awareness, benefits from a very active direct sales channel.
For more Information, please visit: http://www.tigercomms.com
 

Tiger Communications will be attending Hitec 2009, Anaheim Convention Center, Anaheim, California at Booth 125.  Please follow link for further show information: http://www.hftp.org/HITEC

Tiger joined MITEL as they recently hosted more than 240 of its top channel partners from across Europe at its 2008 EMEA Channel Partner Forum in Prague.

"This year's forum was a phenomenal success, our best attended yet. Mitel is number one in the UK market for SME IP Telephony solutions with organisations with less than 100 users and a strong number two in the total market for IP Telephony solutions for organisations of all sizes," says Graham Bevington, EMEA VP and managing director, Mitel. "We have a very strong direct relationship with our channels and we are very proud of our joint accomplishments, working proactively as one team to achieve our goals."

Tiger is pleased to announce that it will be attending GITEX Technology Week 2008 alongside its partners. The show is to be held on the 19th - 23rd of October at the Dubai International Convention and Exhibition Centre.

Visit the official Gitex 2008 Website here